When choosing an outsourced medical billing company for a dental practice, we have found over the years from client feedback that it is extremely important to choose a company that has experience working with dental practices. There are several options out there, but be weary of companies that have only worked with physicians.

Nierman Practice Management (NPM) has worked with dental practices since 1988, dental practices have always been NPM's focus. Here is a link to some additional information on NPM's outsourced medical billing service for dental practices: https://niermanpm.com/dental-medical-billing-services

And to answer your question, our billing service makes it easy to communicate by setting up a remote connection into your DentalWriter software, so you don't have to fax loads of paperwork back and forth as many outsourced medical billing companies require. The practice simply enters the patient's information into the software, shoots off a request to the billing service to complete the benefit check, pre-authorization, gap waiver, claim filing, etc, and your account manager taps right into your system to gather the information needed to process the request.

Could you clarify how's the information transferred, how does it work? I've also heard of such companies, but won't they make it even more complicated?

Create and maintain a list of denied and rejected claims. Once you face a denied claim again you can check the reason from your list and make necessary corrections